Welcome to Our Phoenix Rise, operated by Go Hard Gaming Discord LLC,
By accessing or using our website (ourphoenixrise.com) and its related services, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions stated on this page, please discontinue use of the site immediately.
1. Cookies
We use cookies as described in our Privacy Policy. Cookies help enhance your browsing experience and enable essential store functions.
2. Ownership & License
All content on Our Phoenix Rise / Iron Phoenix GHG—including product designs, images, logos, and written content—is owned by Go Hard Gaming Discord LLC unless otherwise stated.
You may not republish, sell, duplicate, or redistribute our content without written permission.
3. User Comments
Users may post comments where allowed. We do not pre-screen comments and are not responsible for their content.
Users must ensure that comments:
Do not violate intellectual property rights
Do not contain harmful, discriminatory, or offensive content
Do not mislead or impersonate others
We reserve the right to remove comments that violate our policies.
4. Hyperlinking Policy
Organizations may link to our website with prior approval. We reserve the right to request removal of any link that we consider misleading or inappropriate.
5. iFrames
You may not frame our website or content without written permission.
6. External Content & Liability
We are not responsible for content appearing on external websites linked from our store. Users access third-party links at their own risk.
7. Reservation of Rights
We reserve the right to update, modify, or request removal of links to our site. Continued use of our site indicates acceptance of any changes.
8. Website Disclaimer
We do not guarantee uninterrupted access or error-free content. Information on this site may not always be complete or up-to-date.
Users access the site at their own risk.
9. Online Store Terms
By shopping with us, you agree to:
Use our services only for lawful purposes
Provide accurate billing and shipping information
Not use our site for fraudulent, abusive, or harmful activity
10. Product Information & Availability
Some items may be available exclusively online and in limited quantities. Our Refund & Return Policy governs returns and exchanges.
Prices and product availability may change without prior notice.
11. Billing Accuracy
Users must provide accurate billing information. We may refuse or cancel orders that appear fraudulent or incomplete.
12. Third-Party Tools
We may provide access to third-party tools (e.g., payment processors, shipping calculators). These tools are used at your discretion and come without warranties.
13. Third-Party Links
We are not responsible for third-party content, services, or transactions made on external platforms.
14. Submissions & Feedback
Users submitting comments, feedback, or suggestions grant us the right to use, edit, or share that content unless stated otherwise.
15. Personal Information
Personal data is governed by our Privacy Policy, including how we store and process information through Shopify, Titan Email, Omnisend, Cloudflare, and our fulfillment partners.
16. Errors or Omissions
Occasionally, information on our site may include inaccuracies. We reserve the right to correct errors or update information without prior notice.
17. Prohibited Uses
You agree not to use our site for:
Illegal activities
Harassment, hate speech, or harmful content
Uploading malicious code
Data scraping or unauthorized access
Unauthorized Communication: You are prohibited from using our contact information, including helpcenter@ourphoenixrise.com, for the purposes of sending unsolicited commercial emails (spam), marketing or sales solicitations, or for harvesting email addresses for use in third-party databases. Any unauthorized use of our communication channels may result in a report to your service provider and/or legal action.
18. Limitation of Liability
We do not guarantee uninterrupted service and are not liable for:
Service outages
Product delays outside our control
Indirect or incidental damages
Where permitted by law, our liability is limited to the amount you paid for your order.
19. Indemnification
You agree to indemnify and hold harmless Go Hard Gaming Discord LLC, Our Phoenix Rise, and Iron Phoenix GHG from any claims related to your misuse of our site or violation of these terms.
20. Severability
If any part of these terms is considered unenforceable, the remaining terms remain in effect.
21. Termination
We may terminate access to our services at any time for violations or misuse.
22. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, form the entire agreement between you and us.
23. Governing Law
These terms are governed by the laws of the United States and the State of Wyoming.
📬 Go Hard Gaming Discord LLC DBA Iron Phoenix GHG Ballston Spa, NY 12020 USA
A Real Brand, Built By a Real Person
Hi, I’m the founder of Iron Phoenix.
I went to Eisenberg School of Business, left to raise my sons after losing my mother, and later worked in home healthcare. After a tough relapse in 2016, I needed a new path. I discovered design, learned the hard way that big platforms favor big budgets, and decided to build something real—this brand. Every order supports a real person, not a corporation. Thank you for being here and proving small brands still matter.
